Security, AI and cloud for licensed firms.

I look after Microsoft, Azure and CRM estates for small Australian licensed firms, with the evidence auditors ask for.

Get in touch

  • AFSL & ACL holders
  • Government & public services
  • Social welfare & community
  • Not-for-profit

Two suppliers, and the gap between them

Most firms already pay for both of them. What goes wrong sits in the space between the two.

The compliance adviser

Produces the manual, the register and the policy set. Describes what the controls should be. Is not asked to implement any of it, and does not.

The IT provider

Keeps the systems running, patched and backed up, and generally does that job properly. Is not asked to produce evidence an auditor will accept, so does not.

Neither is asked to check that what the manual describes is what your estate actually does, or to keep the record that proves it. That is the gap, and it is the part I do. Where you have both already, I work alongside them and replace neither.

Security monitoring and alerting, as delivered

The architecture of a platform running today at a licensed firm. Where events go, how long each retention tier is kept, and which path stays up when the reporting layer does not.

The pipeline runs in one line: Defender XDR sends endpoint and identity events to an Event Hub, which passes them to a Function for processing, then to Log Analytics as the queryable store, and finally to Managed Grafana. Two paths branch off that line rather than continuing it. Urgent alerts leave the Function directly for Teams, and the evidence archive is written from Log Analytics to write-once locked storage.

Defender XDR

endpoint and identity

Event Hub

ingest

Function

event processing

Log Analytics

queryable store

32-day detail, 24-month rollup

Managed Grafana

two audiences

Urgent alerts

to Teams

seconds, independent of dashboards

Evidence archive

write-once, locked

7 years, 25 containers

Runs at roughly A$160 a month for the full monitored estate.

Where this has been done

One engagement, an AFSL and ACL holder.

How we would work

Ongoing

Month to month

I manage the IT estate. Things that drift get caught before they matter, and when a client or an auditor asks you a question, the answer is already written down.

What a month actually contains

Every month

A written pass over the things that drift. Administrative access checked against what people need today, and stale grants removed. Alerts triaged before they pile up. Configuration checked against the documented standard. Posture and cloud spend reported. You get all of it in writing, so the report is also the evidence.

As things arrive

Client security questionnaires answered from the configuration itself, since a manual and an estate drift apart over time. Changes made properly, and documented as they are made. Someone to ask before you act.

Terms

Month to month. Every change documented with a reverse command and a reason, so you can hand the estate to anyone, including in the month you decide to stop. Cost depends on the size of the estate and is a conversation before either of us commits to anything.

Not included: general helpdesk. Where you already have an IT provider I work with them, not around them. Where you do not, that is a separate conversation.

A defined piece of work

Scoped up front

An identity clean-up, a monitoring system stood up, a policy set written and enforced, a migration. Fixed scope agreed before it starts, and documented so your next provider can pick it up.

How a scoped engagement runs

Before it starts

A short look at what is actually configured, so the scope is written against your estate and not against assumptions about it. You get the scope in writing, with what is in it and what is not.

While it runs

Documented as it goes. Nothing is reconstructed at the end. A reverse command and a reason against every change, so you can see what happened for yourself.

Terms

The scope is fixed at the point it is agreed. If something turns up that changes the shape of the work, that is a conversation before it becomes work, not a surprise on an invoice. Handover documentation is included in the price.

Worth knowing: the review below is usually the cheapest way to find out whether a piece of work is the right size, and it is not wasted if you decide to go ahead.

A review

Short

Where you stand, as opposed to where the paperwork says you stand. You get the findings and what I would do about each, in order, with no obligation to have me do any of it.

What a review involves

What I look at

The configuration itself. Administrative access, logging and its retention, device compliance, multi-factor coverage, backup. Where a questionnaire or an audit prompted this, I work from that document, since it has already named what matters.

What you get

The findings, what I would do about each, in what order, and roughly what each involves. Written so you could hand it to somebody else and they could act on it.

Terms

No obligation to have me do any of it. If you are in reasonable shape and the questionnaire is the only real problem, I will tell you so.

Most ongoing arrangements start here. It is the cheapest way for both of us to find out whether the fit is right.

Reasons people get in touch

Nobody owns this

The estate works, more or less, and nobody is responsible for it. Perhaps a provider changed, or the person who knew it left. Nothing looks wrong from the outside.

A client has asked you to prove something

A security questionnaire arrived, there is a contract behind it, and the answers are not to hand.

An audit or attestation is coming

The manual describes the controls. Producing evidence anyone implemented them is a separate job that has never been done.

Your staff are using AI tools

Client data is going somewhere. There is no register of what is in use and nothing technically stopping any of it.

Get in touch

A sentence or two about where you are is enough to start. If there is a deadline it helps to know it. If there is not, the work is far easier to do before one exists.

If I am not the right fit for what you need, I will say so and point you towards someone who is.

Where somebody already handles your IT, I would sooner work with them than pitch against them. On most engagements they implement part of the answer, and that goes better when they are brought in early. Where nobody does, I can pick that up as well.Recent work if you want the detail first.