Work

Security, cloud and platform work

Every entry opens on what was actually there and closes on what changed. Grouped by what kind of claim it is: work delivered for a client is the evidence worth weighing, and everything below that is context, separated so the two do not get confused.

Client engagement

Delivered for an Australian financial services licensee, an AFSL and ACL holder. Described by sector because the client is not mine to name. Each entry leads with the state I found rather than the work I did.

A$160

monthly run cost for the full monitored estate

Security monitoring and evidence retention

Most small firms already pay for Defender and have never switched it on properly. Retention is the one control you cannot apply retrospectively, which is why this is worth doing before you need it rather than after.

  • Azure
  • Microsoft Defender XDR
  • Log Analytics
An Australian financial services licenseedelivered

0

stored deployment secrets after the change

Deployment without stored credentials

If anything in your environment deploys automatically, it authenticates as something. Removing that credential is usually a shorter piece of work than writing the rotation policy you would otherwise need.

  • Azure DevOps
  • CI/CD
  • Workload Identity Federation
An Australian financial services licenseedelivered

A$1,826A$340

monthly Azure run-rate, a reduction of about 81 per cent

Cloud cost reduction that funded the security work

The usual reason security work does not happen is that there is no budget line for it. In most small estates a meaningful part of that budget is already being spent on infrastructure delivering nothing.

  • Azure Cost Management
  • Architecture
  • Azure Data Factory
An Australian financial services licenseedelivered

975

privileged directory role assignments on the primary administrative account

Privileged access and endpoint hardening

Privileged access sprawls quietly, because every grant had a reason at the time and none of them looks wrong on its own. Counting it is a short job. Reducing it safely is the part that needs care.

  • Entra ID
  • Conditional Access
  • FIDO2
An Australian financial services licenseedelivered

3

artefacts delivered: guidelines, usage register, enforced policy

AI usage policy, register and enforcement

Staff adopt these tools individually, so there is no purchase record and no list. The register is the quick part and it usually surprises people. The enforcement is the part almost nobody delivers.

  • AI governance
  • Microsoft Purview
  • Compliance
An Australian financial services licenseedelivered

13

policies added across the IT, cyber and privacy layer

Compliance manual and coverage map

The obvious fix is to write a second manual covering technology. That is the wrong move, and it creates a worse problem than the thin section it replaces.

  • Governance
  • Risk
  • ISO 27001
An Australian financial services licenseedelivered

Before that

Delivered as an employee at the New Zealand Ministry of Social Development. Not directly comparable to the work above, and included because it is where the delivery judgement came from rather than as evidence of consulting.

Replacing a national employment platform

Heritage subject matter lead and Lead Technical BA on a roughly 150-person programme replacing a heavily customised Cúram employment product with a new Salesforce implementation.

  • Merative Cúram
  • Salesforce
  • Integration
New Zealand Ministry of Social Developmentdelivered

Decommissioning RecruitMe into Cúram

Migrated the data and functionality of a legacy recruitment platform into Merative Cúram, with process uplifts delivered alongside rather than a pure lift and shift.

  • Data migration
  • Merative Cúram
  • Legacy decommissioning
New Zealand Ministry of Social Developmentdelivered

Westpac Tandem upgrade and the EFTPOS gateway

Took the lead technical BA role on an end-of-life payment systems change, adding card balance visibility, PIN change and automated card locking to a gateway untouched since the early 2010s.

  • Payments
  • Integration
  • Merative Cúram
New Zealand Ministry of Social Developmentdelivered

COVID-19 hardship response

Redeployed as a junior analyst onto the national hardship response, delivering self-service benefit application during lockdown and straight-through processing for simple client cohorts.

  • Public self-service
  • User flows
  • Merative Cúram
New Zealand Ministry of Social Developmentdelivered

Social housing provider portal

An external-facing Cúram partner portal where emergency, transitional and social housing providers define the housing they are providing, flowing back into internal case management.

  • Merative Cúram
  • Provider Management
  • External portal
New Zealand Ministry of Social Developmentdelivered

Unpaid

Personal, unqualified, and labelled so on every entry. Here because the disposition is relevant, not because it is experience.

Workshop, and bringing old tools back

Roughly fifteen years of woodworking by hand and machine, and restoring old tools with a range of machines until they look new again. Personal, unpaid, and no qualification behind any of it.

  • Woodworking
  • Metalworking
  • Tool restoration
Personalhobbyist

Home lab and self-directed infrastructure

PCs built from scratch, three operating systems lived in, and Layer 2 and Layer 3 networking learnt in a home lab. Self-directed study, with no certification and no production configuration.

  • Home lab
  • Networking
  • Linux
Personalself-directed